Design BIG Dreams Client Survey Step 1 of 2 50% How long have you been a client of Design Big Dreams?Less than 1 Year1-2 Years2-3 Years3-4 Years4 or More YearsWhat services to you utilize from Design Big Dreams? Hosting Website Updating Design Services Email Marketing Social Media Development/Fundraising Other Please explain:How did you hear about Design Big Dreams? Another organization recommended Design Big Dreams Internet Search National Catholic Development Conference Why did you choose Design Big Dreams over the other competitors? (check all that apply) The cost was reasonable The monthly pricing was appealing The monthly pricing didn’t start till website launch They seemed trustworthy They had the best presentation Knowledgable Their work and designs Liked that they were local in Chicago Their work with religious organizations like ours Their affiliation with professional organizations Other Please explain: Please rate our services: (1 being the lowest, and 5 being the highest)12345N/AHosting and site speed? Response time for general inquiries to team members? (Outside of Zendesk ticketing system) Team FriendlinessAbility to understand requestsResponse time/Time till completion CreativenessAttentiveness to your needs How often do you request design work? (Custom graphics, artwork, etc.)Once a weekA few times per monthA few times per yearUnsureNot enough!How do you feel about Design Big Dreams communication with clients via eblast or blog?Not often enoughNot necessary/ Wouldn’t read itWish they communicated with us more about latest news and technologiesWould you be interested in App technology in 2015?YesNoWould you be interested in participating in webinars about a range of topics in the areas of digital marketing and fundraising throughout the year?YesNoDo you currently use or have you used Development services from Design Big Dreams?YesNoDo you currently requests analytics for your emails or website?YesNoDo you feel like you have a good understanding of the Design Big Dreams services available to your community?YesNoSomewhat, I wish I could learn more about what we are not usingHow have you utilized Development/Marketing services from Design Big Dreams?Is there anything else we can do to improve our services for you in 2015?
