First off, happy Ash Wednesday! I know this is the beginning of a long journey in our faith, but it is also that time were have to remember to breath. For us this is one of the happiest days of the year because it marks that the point were everything for the start of Lent…

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Today marks a small accomplishment. We crossed our 1000th ticket today. Although relatively minor, I think it is a bit more significant when it gets broken down a bit more. That is approx 31 tickets per day and about 4 every hour. Those 1000 tickets have generated 1658 touches We handle almost double the amount…

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You know its just entirely too cold when you go on a trip to St. Louis and you think to yourself, “Wow, its 21 out what a nice day.” The problem is I don’t really handle being cooped up very well, and pretty much everything was shut down for two days. So, I reformatted our…

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First off, welcome to 2014! We made it through another wonderful year. 2013 blessed the Design BIG Dreams team more than we can say. That being said, we’ve decided to make some key changes this year that will hopefully allow us to continue to make our little dreams big. Our number one goal is to…

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