Today marks a small accomplishment. We crossed our 1000th ticket today. Although relatively minor, I think it is a bit more significant when it gets broken down a bit more.
- That is approx 31 tickets per day and about 4 every hour.
- Those 1000 tickets have generated 1658 touches
- We handle almost double the amount of tickets as compared to our industry average
- With Response times Five times faster
The best part is we have not had a single negative review. Of course, I’m sure we will receive negative reviews in the future, but for now, I felt the need to brag about the team.
Lastly, I wanted to thank you, our clients, for making this possible. Its days like today that remind us why we are doing what we are doing. Thank you.