A large part of the new member experience begins online. More often than not, these individuals first learned about your community from your webpage. How are you welcoming new users online? Do you have a robust page developed that highlights the many ways to get involved and provides contact information to those interested in joining? How about adding a welcome video? At the very least, consider a “Welcome” graphic to add to your homepage or your new member page. Custom graphics create a look and feel to the experience online, but can also be used to add important information that will catch their eye! Have a new member social coming up? How about adding that text to the graphic! Make sure you are utilizing the great web space available to you and the resources of DBD to help you create a welcoming first impression online!

 

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